Shipping & Returns
We ship worldwide! In Italy shipping is always free, elsewhere shipping prices vary depending on your location. Click here to see shipping rates & delivery time.
Orders will be shipped within two working days, you can find your tracking number in your confirmation email to check the progress of your order.
Customs/VAT: we are not responsible for customs charges on international deliveries, we do our best to ensure customs will not be charged but this can’t be guaranteed.
Please note that we have no way of anticipating if your country will charge customs fees for international shipments upon entry. The customer is responsible for applicable customs fees, import duties, taxes, or any other charges.
Because the majority of our clothing items are vintage and second-hand, they may show minor signs of wear! Any Defects and flaws will be mentioned in the description. We carefully inspect, wash and sanitise every item before putting it on our store and as we are human, mistakes are possible.
Please check out the description for sizing, measurements and conditions before purchasing. You can email us if you have further questions before purchasing an item at email@example.com
Due to each item being vintage and one of a kind on our store we do not accept returns, we accept that sometimes we make errors and in that situation please get in touch via email or instagram, we will be happy to help.
If you received a faulty item we are truly sorry – we will be happy to help with the return process. You can start a returns process here or contact us at our email or socials.
- Items must be returned within 14 days working days of receiving the item. You will receive the refund in store credit to use across the online store.
- Returns must be sent back in the same conditions as received.
- Returns shipping cost: if you had free delivery with your order, it's the buyer responsibility to cover the return cost. If your paid for delivery, we will cover the delivery cost.
We cannot accept returns for:
- products returned after the valid returns period of 14 working days
- items sent back to us without first requesting a return